Latest Outage News

Heavy snow and wind conditions caused power outages across Kansas and Missouri. Read below for latest outage updates.

11/26/2018, 4:15 p.m.

Crews are continuing to restore power after Sunday’s blizzard. We expect to have power restored to all customers later today. If you are experiencing a power outage, please report it. Thank you for your patience.

11/26/2018, 11:19 a.m.

As of 10 a.m. Monday (11/26), we have about 350 customers still out in the KCP&L service area. Over the course of the storm, we had roughly 35,000 customers lose power. 

We still have 140 open tickets (down from 170 over one hour ago), including many that are single-customer outages. Most of these are in the North District. 

How to report an outage

Power outages should be reported online here or at 1-888-LIGHTKC (1-888-544-4852). Consider checking with local officials or calling 2-1-1 to check the availability of shelters.

11/26/2018, 9:58 a.m.

Please read below for our continued updates from the heavy snow and wind conditions causing major power outages across Kansas and Missouri: 

  • As of 8:30 a.m. Monday (11/26), we have about 400 customers out in the KCP&L service area. Over the course of the storm, we had about 35,000 customers lose power.
  • We still have roughly 170 open tickets, including many that are single-customer outages. Most of these are in the North District.
  • For some customers, it will be late Monday afternoon before power is restored. Road and weather conditions are making it difficult for crews to travel, to access outages and to make repairs. We have called in additional personnel to help restore power. Find out about restoration process here.
  • During winter storms, customers may experience multiple outages. One common cause is branches contacting lines after snow weighing branches down melts or falls off allowing the branches to return to their usual position. Check out more about common outage causes here.
  • If you have members of your household or know of others who have elderly or very young family members, please check on them. They may not be able to safely stay at a home without power. You can also consider checking with local officials on the availability of shelters.

11/25/2018, 6:26 p.m.

A few updates below from our winter storm outages this evening:

  • As of 5 p.m. Sunday (11/25), we have about 20,000 customers out in the KCP&L service area. Over the course of the storm, we had about 35,000 KCP&L customers lose power.
  • Crews will work through the night to restore power.
  • For some customers, it will be late Monday afternoon before power is restored. Road and weather conditions are also making it difficult for crews to travel, to access outages and to make repairs. We have called in additional personnel to help restore power are adding more.
  • Damage from the storm is widespread. Crews are focused on restoring power in their home divisions and then will move to other areas to assist with repairs. 
  • Damage ranges from main lines to the lines that serve individual homes and businesses. Crews will first work on repairing main lines, then lines that deliver power into neighborhoods and finally service lines that connect directly to a home or business. Find out more on our restoration process here

11/25/2018, 5:53 p.m. 

We are experiencing a large number of outages from a major winter storm. For some customers it will be late Monday afternoon before power is restored.

Road and weather conditions are also making it difficult for crews to travel, to access outage and to make repairs. We have called in additional personnel to help restore power as quickly and safely as possible.

For your safety, consider checking with your local officials about the availability of local shelters. We will work around the clock to restore your power, but please remember that it may be late Monday before all customers are restored.