Online Enhancements

As we strive to continually improve your online experience, many of our customer applications have upgraded for your convenience. 

As we introduced our new customer information system, online account access and other applications were recently upgraded. Those applications include:

  • Secure portals, such as My Account, AccountLink Advantage, ApartmentLink and AgencyLink
  • Text messaging
  • Starting, stopping or transferring your electrical service

What these upgrades mean

We invested in our technology, systems and online portals to: 

  • Ensure improved, consistent and more efficient communications from us, both online and over the phone.
  • Help you better manage your energy use.
  • Provide increased flexibility for your account management.