KCP&L Connect

Visit us for face-to-face, account support and assistance. Learn about energy-saving ideas, products and services for your home or business.


To provide you with in-person service, we've opened KCP&L Connect. Our staff can assist you with your home or business KCP&L account and help you explore energy-efficiency options to suit your lifestyle.  

Location and Hours 

1710 Paseo Blvd
Kansas City, Mo. 64108 

Mon.: 9 a.m. – 5 p.m.
Tues.: 9 a.m. – 5 p.m.
Wed.: 9 a.m. – 5 p.m.
Thur.: 9 a.m. – 7 p.m.
Fri.: 9 a.m. – 5 p.m.
Sat.: 9 a.m. – 1 p.m.
Sun.: closed

Please noteHours are subject to change. KCP&L Connect will be closed during the following holidays: New Year’s Day, Presidents' Day, Good Friday, Memorial Day, Independence Day (July 4), Labor Day, Columbus Day, Veterans Day, Thanksgiving and the day after, and Christmas Day. 

KCP&L Connect Services

  • Account support
  • Hand-on energy-efficiency demonstrations
  • Smart transportation information
  • Children's learning area
  • Account self-service kiosks